Privacy Policy
Your memories matter. So does your privacy.
Welcome to Snapkoo
Snapkoo ("Snapkoo", "we", "us", or "our") is a platform designed to help people preserve and explore their personal journey through photos, ages, years, and memories.
Snapkoo allows you to create a profile and build a visual timeline by adding photos associated with different ages or years.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.
By using Snapkoo, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information that you provide directly to us, information generated through your use of Snapkoo, and certain technical information required to operate the service.
Account Information
When you create an account, we may collect:
- Name
- Username
- Email address
- Password or securely stored authentication credentials
- Profile photo
- Bio and other profile information
Timeline Information
When you create a timeline, we may collect:
- Photos you upload
- Age associated with a photo
- Year associated with a photo
- Photo captions or descriptions, if provided
- Timeline order and related information
- Date and time associated with uploaded content
Usage Information
We may collect information about how you interact with Snapkoo, including:
- Profiles or timelines viewed
- Photos viewed
- Features used
- Interactions with the platform
- Date and time of activity
Technical Information
When you use Snapkoo, we may automatically collect certain technical information, such as:
- IP address
- Browser type
- Device type
- Operating system
- Screen or device information
- Pages or features accessed
- Date and time of access
- Basic diagnostic and security information
2. How We Use Your Information
We may use the information we collect to:
- Create and manage your Snapkoo account
- Create and display your profile
- Store and display your timeline
- Associate photos with ages and years
- Allow you to view and manage your memories
- Provide timeline and profile features
- Improve the performance and functionality of Snapkoo
- Understand how users interact with the platform
- Detect and prevent spam, abuse, fraud, and security threats
- Respond to support requests
- Send important service-related communications
- Comply with applicable laws and legal obligations
3. Your Photos and Timeline
Photos are an important part of Snapkoo. When you upload a photo to your timeline, you understand that Snapkoo needs to store and process that photo in order to provide the timeline service.
You should only upload photos that you have the right to upload and share.
4. Public Profiles and Timelines
Depending on the features and privacy settings available on Snapkoo, information you choose to make public may be visible to other users or anyone who has access to your profile or timeline.
Public information may include:
- Your name
- Username
- Profile photo
- Bio
- Timeline photos
- Age or year associated with timeline photos
- Other information you choose to publish
Please consider carefully what you choose to make publicly available. Do not upload information that you do not want others to see.
5. Information in Photos
Photos may contain information that you did not intentionally provide, such as location information, device information, or other embedded metadata.
You should review your photos before uploading them and avoid sharing sensitive information through images unless you are comfortable making that information available through Snapkoo.
6. Who Can See Your Information?
Other Users
Information that you choose to publish on your profile or timeline may be visible to other users or visitors to Snapkoo.
Service Providers
We may use trusted third-party service providers to help operate Snapkoo, including:
- Hosting providers
- Cloud storage providers
- Database providers
- Email providers
- Security providers
- Analytics providers
- Content delivery or image-processing providers
- Other technical service providers
These providers may process information only as necessary to provide services to Snapkoo and subject to appropriate contractual or legal protections.
7. We Do Not Sell Your Personal Information
We do not sell your personal information or your uploaded photos to third parties.
8. Cookies and Similar Technologies
Snapkoo may use cookies and similar technologies to:
- Keep you signed in
- Maintain secure sessions
- Remember preferences
- Improve website functionality
- Measure usage and performance
- Help protect the service against abuse
You can control cookies through your browser settings. Disabling certain cookies may affect some Snapkoo features.
9. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, loss, or misuse.
Protecting your information
We work to protect your account, photos, timeline information, and other personal information using reasonable security measures.
However, no internet service or method of electronic storage can be guaranteed to be completely secure.
10. Data Retention
We retain your information for as long as reasonably necessary to provide Snapkoo services and for legitimate business, security, and legal purposes.
This may include retaining information to:
- Maintain your account
- Provide your timeline
- Maintain security
- Prevent fraud and abuse
- Resolve disputes
- Comply with legal obligations
When information is no longer required, we may delete or anonymize it in accordance with our retention practices and applicable law.
11. Account and Content Deletion
You may request deletion of your Snapkoo account and associated personal information.
Where supported by Snapkoo, you may also delete individual timeline photos or other content directly from your account.
To request account or data deletion, contact:
Some information may need to be retained where required by law, necessary for security, or reasonably required to prevent fraud and abuse.
12. Your Privacy Choices
Depending on the features available on Snapkoo, you may have the ability to:
- Update your account information
- Update your profile
- Change or remove timeline photos
- Manage information you publish
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your account or personal information
If you need assistance exercising your privacy rights, contact us using the details below.
13. Children's Privacy
Snapkoo is not intended for children below the minimum age required to use the service under applicable law.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe a child has provided personal information to Snapkoo in violation of applicable requirements, please contact us.
14. Third-Party Services
Snapkoo may use third-party services for hosting, storage, authentication, analytics, security, email delivery, image processing, or other technical functions. These providers may process information according to their own privacy policies and applicable agreements with Snapkoo.
15. External Links
Snapkoo may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, content, or security of external websites.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to Snapkoo, applicable laws, or our privacy practices. When we make changes, we will update the "Last Updated" date displayed at the top of this page.
17. Contact Us
If you have questions, concerns, privacy requests, or questions about how Snapkoo handles your information, please contact us.